Returned goods / exchange

Returned goods / exchange

Returns and exchanges of goods are limited to initial failure of goods or damage during delivery.
For convenience of customers, returned goods / exchange can not be done in the case of destination's convenience.
In addition, please contact us by e-mail or telephone within 8 days after return of goods / exchange.

About payment
It will be handled only by credit card. We will ship the item after credit card payment.

· Payable credit card
VISA, Master, JCB, AMEX, diners

Please see here for details.
Regarding delivery
We are asking Yamato Transport for delivery to our customers.
shipping fee is free.

Please see here for details.
About returned goods / exchange
Regarding the return and exchange of goods, it is limited to the initial failure of goods or damage during delivery. In the case of customer's convenience, and due to circumstances of the addressee (long-term absence · receipt withdrawal etc.), we are sorry for the inconvenience, but we can not accept returns / exchanges.

Please see here for details.

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